Trends And Challenges

Our Expert Predictions

As experts in infrastructure, networking and software solutions, we are keen to demonstrate our insights for the future of technology for Australian businesses. Here we note the trends and challenges that we believe will be the most significant for you and your business over the next few years.

Growth

We want to work with businesses that share our ethos. As a part of our culture of continuous improvement, we want to learn better ways for us to conduct our business and by partnering together we will be able to help you grow and improve yours.

business people working together in office

Remote access and creating flexible workplaces

Both internally and for our clients, INS Consulting promotes a culture of flexibility and trust. We provide our clients with remote access and security solutions to enable their employees’ greater flexibility and mobility and we use this model ourselves. INS Consulting recognises that the modern workplace isn’t necessarily in an office location; we want to work with you to design the best systems to enable your employees to work from wherever they need to, securely and efficiently.

We adopt this approach in the way that we work at INS Consulting. Some MSP business models would look for employees nearby to their office to minimise travel – we look for employees that are geographically located near our clients and encourage flexible working arrangements utilising cloud-based technology such as Outlook, Skype for Business and SharePoint.

This provides a faster response time for clients requiring onsite attention, and generates a better culture at INS Consulting as our employees are empowered to manage their own time to continue providing great services to our clients.
We see this shift towards flexible workplace design for all businesses around Australia, and we want to assist you to be part of it.

The fight against cybercrime

Cybercrime isn’t what it used to be. Viruses, worms, trojans; they’re nothing compared to NextGen malware. We see this as a significant challenge for Australian businesses and we prioritise resources to help protect our clients proactively and in the face of a cybercrime event.

Recent surveys have found that the majority of threats are contained at the web and email-filtering level. Once the threat gets through these protection layers, there is less than 1% detection rate at the endpoint level. Therefore, traditional solutions such as endpoint protection just don’t cut it anymore – modern threats are more sophisticated and require unified solutions that combine NextGen Firewall, email and web protection, and NextGen endpoint all working in unison.

Educating our client’s employees on how to avoid cybercrime attacks is proving to be the most effective solution, which is another reason why INS Consulting emphasises partnering with our clients. We don’t want to be reactive – we want to work with you and build the capability of your business. If we can spend time training your staff to avoid common pitfalls (such as opening emails containing viruses) we can minimise your downtime and increase your productivity.

Securing company data

In 2019, it’s hard to keep up with the newest and most effective ways to ensure that your systems and data are secure. We want to work with you to keep you informed, keep you secure, and provide a framework and policies for your staff to follow day-to-day.

Over 10 years’ experience in providing IT services has demonstrated a significant challenge regarding employee behaviour and access to company data and systems; INS can assist you in designing company policies to protect company data and enhance security.

Exploits:

  • Industrialised attacks (Flash, downloader, JS redirect)
  • Malvertising
Ransomware:
  • 59.3% of ANZ businesses have been hit (Dropper, Phish, Shortcut, Doc Macro)
  • Successful attacker can earn up to $394,000 in a single month

INS Consulting has over 10 years’ experience in:

Server and computer solutions

Network installations

Disaster recovery solutions

Day-to-day support

“Fire Technology have always found INS Consulting to be very considerate, attentive and very professional. They listen intently and offer solutions totally relevant to our business needs. INS’ actions are always transparent with reports and documents available at all times. They detect and identify problems that may arise prior to any disruption, due to their constant monitoring and service. Recently, they detected problems with our server and I was persuaded to upgrade. I reluctantly agreed but this has proven most beneficial in smoother and quicker operations. They have now successfully migrated our technology system to their new cloud-based infrastructure giving us total peace-of-mind. If anyone mentions that they are having IT problems, we will always pass on their details, knowing that they will provide an excellent service. INS Consulting is a trusted technology partner.”

Eon, Director, providing fire protection services Australia wide

Contact us to discuss your IT requirements