Our Customers are the Most Important Part of our Business
"Partnership is an overused term but INS has helped APNA become more efficient and strategic when it comes to IT. We have less IT frustration, higher productivity and stronger systems because of Mark and the team. We appreciate how responsive they are and how genuinely interested they continue to be in APNA and its success."
“INS provides prompt and attentive IT support for all our offices across Australia and New Zealand. They redesigned our IT systems which reduced our IT costs significantly. They have also really stepped up our security practises. I would gladly recommend them to anyone was looking to do the same”
"We are extremely satisfied with the services provided by INS Consulting. Our requests are resolved quickly, with friendly and supportive staff that are highly knowledgeable across all areas of IT support. Their proactive approach to service management eliminates downtime, meaning that issues are addressed before they cause any disruption. We highly recommend INS Consulting as a trustworthy, professional, and reliable IT company."
"INS Consulting and Collective Services have been working together for the past 5 years. They deliver prompt, reliable service and are easy to deal with. Our staff lacked integration and used a multitude of systems which INS Consulting have consolidated in Office 365, making it easier for us to operate together as a business. I would gladly recommended INS Consulting as your IT provider as they have a great business model and demonstrate good business sense, and I know they will go far in the future."
“INS have been helping us out with all our IT and we fully recommend their professional and friendly staff. CBA are a national company and INS are always available, regardless of the national time difference. A truly professional company who have taken time and effort to learn the requirements of our business and have tailored their service accordingly. All calls are answered immediately, with timely, efficient resolution of our issues. It is very reassuring knowing they are available when needed.”
INS have been of great assistance as we have expanded our team over the past five years through setting up software and IT security systems, assisting with staff onboarding and providing IT support across a wide range of issues. Because they are a single source solution with quick response and expert support, they take the role of IT department, enabling us to concentrate on our own business instead of getting bogged down with internal IT issues. We would certainly recommend INS.
“Accessibility to INS Consulting is always fast – just send an email! From the onset, INS Consulting have been quick to respond and have made themselves immediately available to answer any queries. With their effective and efficient service, knowledge, expertise and innovation, INS Consulting have re-configured our system which has increased efficiency, making our business more coherent and communicative. Because of this, I highly recommend INS Consulting as a very reliable, honest, progressive and friendly service.”
“Long Island Homes appreciate the manner in which INS Consulting manage our IT concerns at all times. Responsiveness is quick and prompt, their problem-solving skills provide excellent service and eliminate downtime. Solid communicative skills are utilised in a friendly and effective way across all staff which enables our company to continue operating in an effective and efficient manner. INS Consulting is a competent, dependable and trustworthy IT solutions company that I would certainly recommend to others without hesitation.”
“INS Consulting was highly recommended to us by an industry colleague, and we have found them to maintain clear and concise communication (but not too technical), deliver great customer service, to quickly respond to emails/phone calls and that no problem is ever too great. Because we used INS Consulting, now our internet speed has been greatly improved – reducing a daily stress about internet usage. They have increased our overall efficiency and upgraded all our servers and computers to ensure we are better protected. They have also implemented better security and system controls and created uniformity throughout.”
“We love INS Consulting’s professionalism. They are prompt, reliable, friendly and happy to offer immediate assistance whenever we call. They are a very honest and transparent professional business. INS Consulting always provide us with accurate and up-to-date information and advice in technology while periodically suggest IT ideas that will specifically enhance our business. INS Consulting have improved our website and overall co-ordination within our business through their constant care, dedicated monitoring and continually energetic work ethic. We are always happy to recommend INS Consulting to others knowing that they will provide an excellent service.”
“We are a family-owned and operated business that relies on companies like INS Consulting to make sure we have the right technology, direction and give us the performance we need. INS always listen to our issues and work with us to devise realistic and positive solutions. They are honest, transparent and are always there when we require their expertise. What really makes the difference for us is that INS Consulting’s understanding of our business and their commitment towards us as their client. We can rely on INS to deliver the right solution for MAC. ”
“Fire Technology have always found INS Consulting to be very considerate, attentive and professional. They listen intently and offer solutions that are relevant to our business needs. They detect and identify problems that may arise prior to any disruption due to their constant monitoring services. Recently, they detected problems with our server and I was persuaded to upgrade. I reluctantly agreed but this has proven most beneficial, allowing for smoother and quicker operations. They have now successfully migrated our systems to their new cloud-based infrastructure, giving us total peace-of-mind. If anyone mentions that they are having IT problems, we will always pass on their details, knowing that they will provide an excellent service.”